If you are not satisfied with the Package or add-in you have purchased please call +44 1527 558 247 or email firstname.lastname@example.org to request a refund within 7 days of purchase.
You must provide clear reasons for the requesting the refund - e.g. you have bought the wrong package for your requirements
You must provide us with identifiable information from your order (including, but not limited to: order number and last 4 digits of credit card number used for purchase)
Payments made by Credit Card: Refunds are made only to the credit card which was used for the purchase
Your access to the related Package or add-in will be removed as soon as the refund has been made